Privacy Policy
Learn how Ethio Market collects, uses, stores, and protects your personal information when you browse, shop, or contact us.
Introduction
At Ethio Market, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, create an account, subscribe to updates, or contact us.
By using our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following information:
Personal InformationΒ
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order InformationΒ
- Products purchased
- Order history
- Delivery preferences
- Customer support requests
Technical InformationΒ
- IP address
- Browser type
- Device information
- Website activity and usage data
Payment Information
Payments are processed through secure third-party payment providers. Ethio Market does not store complete credit card or payment details.
How We Use Your Information
We use your information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and tracking updates
- Improve website functionality and customer experience
- Detect fraud and unauthorized activity
- Comply with legal and regulatory requirements
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to improve user experience.
Cookies help us:
- Remember user preferences
- Improve website performance
- Analyze website traffic
- Enhance security
- Measure marketing effectiveness
Sharing Your Information
We do not sell customer information.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment processors
- Shipping and delivery companies
- Website hosting providers
- Analytics and marketing platforms
- Customer support systems
Data Security
We take reasonable technical and organizational measures to protect customer information.
These measures include:
- Secure website connections (SSL encryption)
- Password-protected systems
- Restricted access to sensitive information
- Security monitoring and updates
Your Rights & Choices
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Withdraw consent for marketing communications
- Request information about how your data is used
To exercise these rights, please contact us using the details below.
International Data Transfers
Ethio Market serves customers within Australia and selected international destinations.
Information may be processed or transferred through service providers located in different countries where necessary to provide services such as payment processing, shipping, website hosting, and customer support.
Children's Privacy
Ethio Market does not knowingly collect personal information from children under 13 years of age.
If a parent or guardian believes that a child has provided personal information, please contact us and we will take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time.
When significant changes are made, the updated version will be published on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email:
info@ethio.market
Address:
37 Caldwell Street
Goodna QLD 4300
Queensland, Australia
