Free shipping on orders over $1,000 AUD.
Authentic Ethiopian products delivered across Australia and beyond.
Fresh spices, coffee, grains, clothing and cultural items; all in one place.
Shop traditional Ethiopian favourites from the comfort of your home.
Terms & Conditions
These Terms & Conditions govern your use of Ethio Market and the purchase of products through our website. Please read them carefully before placing an order.
Agreement to Terms
By accessing or using Ethio Market, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.
If you do not agree with any part of these terms, please do not use our website or services.
Accounts & Registration
Customers may create an account to manage orders and improve their shopping experience.
You are responsible for:
- Maintaining the confidentiality of your account information.
- Providing accurate and up-to-date information.
- Restricting access to your account credentials.
- Notifying us of any unauthorized use of your account.
Products & Authenticity
Ethio Market specializes in authentic Ethiopian products, including food products, coffee, spices, traditional clothing, books, and cultural items.
We strive to ensure that:
- Product descriptions are accurate.
- Images represent products as closely as possible.
- Pricing is current and correct.
Because many products are handmade or traditionally produced, slight variations in appearance, packaging, color, or size may occur.
Pricing & Payment
All prices displayed on the website are in Australian Dollars (AUD).
Customers may pay using approved payment methods, including:
- Visa
- Mastercard
- Apple Pay
- Google Pay
Applicable shipping charges and taxes will be displayed during checkout.
Orders & Fulfillment
Orders are typically processed within 1β2 business days after payment confirmation.
Ethio Market reserves the right to:
- Refuse or cancel orders.
- Limit quantities purchased.
- Cancel orders due to pricing errors or stock availability issues.
Shipping & Delivery
Shipping times and delivery estimates are provided in our Shipping & Returns Policy.
Delivery times may vary due to:
- Courier delays
- Customs processing
- Weather conditions
- Public holidays
- Other circumstances beyond our control
Returns & Refunds
Returns and refunds are governed by our Refund Policy and Shipping & Returns Policy.
- Opened food products cannot be returned.
- Clothing exchanges may be accepted if items are unused, unworn, and returned according to our policy requirements.
Intellectual Property
All content on Ethio Market, including:
- Logos
- Product descriptions
- Images
- Website content
- Branding materials
is the property of Ethio Market or its licensors and may not be copied, reproduced, or distributed without written permission.
Acceptable Use
Users agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to systems or accounts.
- Disrupt website operations.
- Submit false or misleading information.
- Use automated tools that negatively affect website performance.
Limitation of Liability
To the fullest extent permitted by law, Ethio Market shall not be liable for:
- Indirect or consequential damages.
- Delivery delays caused by third parties.
- Loss resulting from misuse of products.
- Events beyond our reasonable control.
Governing Law & Disputes
These Terms & Conditions are governed by the laws of Queensland, Australia.
Any disputes arising from the use of this website or purchases made through Ethio Market shall be subject to the jurisdiction of the courts of Queensland, Australia.
Contact Us
For questions regarding these Terms & Conditions:
Email: info@ethio.market
Address:
37 Caldwell Street
Goodna QLD 4300
Queensland, Australia






