Terms & Conditions

By accessing or using Ethio Market, you agree to be bound by these Terms & Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, please do not use our website or services.

Customers may create an account to manage orders and improve their shopping experience.

You are responsible for:

• Maintaining the confidentiality of your account information.
• Providing accurate and up-to-date information.
• Restricting access to your account credentials.
• Notifying us of any unauthorized use of your account.

Ethio Market specializes in authentic Ethiopian products, including food products, coffee, spices, traditional clothing, books, and cultural items.

We strive to ensure that:

• Product descriptions are accurate.
• Images represent products as closely as possible.
• Pricing is current and correct.

Because many products are handmade or traditionally produced, slight variations in appearance, packaging, color, or size may occur.

All prices displayed on the website are in Australian Dollars (AUD).

Customers may pay using approved payment methods, including:

• Visa
• Mastercard
• Apple Pay
• Google Pay

Applicable shipping charges and taxes will be displayed during checkout.

Orders are typically processed within 1–2 business days after payment confirmation.

Ethio Market reserves the right to:

• Refuse or cancel orders.
• Limit quantities purchased.
• Cancel orders due to pricing errors or stock availability issues.

Shipping times and delivery estimates are provided in our Shipping & Returns Policy.

Delivery times may vary due to:

• Courier delays
• Customs processing
• Weather conditions
• Public holidays
• Other circumstances beyond our control

Returns and refunds are governed by our Refund Policy and Shipping & Returns Policy.

• Opened food products cannot be returned.
• Clothing exchanges may be accepted if items are unused, unworn, and returned according to our policy requirements.

All content on Ethio Market, including:

• Logos
• Product descriptions
• Images
• Website content
• Branding materials

is the property of Ethio Market or its licensors and may not be copied, reproduced, or distributed without written permission.

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to systems or accounts.
• Disrupt website operations.
• Submit false or misleading information.
• Use automated tools that negatively affect website performance.

To the fullest extent permitted by law, Ethio Market shall not be liable for:

• Indirect or consequential damages.
• Delivery delays caused by third parties.
• Loss resulting from misuse of products.
• Events beyond our reasonable control.

These Terms & Conditions are governed by the laws of Queensland, Australia.

Any disputes arising from the use of this website or purchases made through Ethio Market shall be subject to the jurisdiction of the courts of Queensland, Australia.

For questions regarding these Terms & Conditions:

Email: info@ethio.market

Address:
37 Caldwell Street
Goodna QLD 4300
Queensland, Australia